Customer support
Let’s get you back to listening.
Find help with adding material, waiting for an episode, or connecting your podcast app. For account-specific help, emailsupport@kunkun.sh.
Quick help
My episode is still being made
ListenFlow queues generation in the background. It can take a few minutes; check your queue later before retrying or adding the same material again.
A link could not be read
The page must be publicly reachable by ListenFlow. If it is behind a login or has no readable article text, copy the text into Add instead.
Connect Apple Podcasts on Mac
- In ListenFlow, openSettings → Connectand copy your podcast feed URL.
- In Apple Podcasts, chooseFile → Follow a Show by URL…
- Paste the feed URL. The feed becomes available after it contains a ready episode.
Your feed URL is private and grants access to your episodes. Treat it like a password and share it only with a podcast app you trust.
Generation failed or the audio is unavailable
Check the item status and your provider settings. If the problem continues, email support with the approximate time and a short description. Never include an API key, password, or private feed URL in an email.
Contact support
For product questions, account help, privacy requests, or to ask about account deletion, contact the independent developer at the address below. Include only the information needed to explain the issue; do not send secrets or sensitive source material.
support@kunkun.sh